How to Contact Amazon Customer Service by Call or Online Chat

Contact Amazon Customer Service by Phone

To reach Amazon Customer Service by phone, dial 1-888-280-4331. This number is available 24/7, and you will be connected with a customer service representative who can assist you with your questions or concerns.

Contact Amazon Customer Service by Online Chat

To contact Amazon Customer Service by online chat, visit the Amazon Customer Service website. Click on the "Help" link at the top of the page, then select the "Contact Us" option. On the next page, select the "Chat" option and follow the prompts to connect with a customer service representative.

Additional Contact Options

In addition to phone and online chat, you can also contact Amazon Customer Service by email, fax, or mail. For more information on these contact options, visit the Amazon Customer Service website.